news

March 27, 2009

Updated user agreement and privacy policy

Hi everyone,

We just updated the TripIt User Agreement and Privacy Policy, and we want to explain what the changes are all about.

The User Agreement has been updated to include details of a new premium service we’re developing (and will be launching soon, so be on the lookout for more information!), and we clarified how we handle the feedback that people give us about TripIt.

The Privacy Policy uses simpler language to describe how we use cookies on the site. We made the Privacy Policy more consistent with the User Agreement (i.e. referring to TripIt as "TripIt" not "Service Provider"). We added language about "publicly viewable user-uploaded data," again to be consistent with how people use TripIt and the User Agreement. Lastly, we added a way to opt out of targeted advertising.

We want to make sure that you know about these changes, and that our User Agreement and Privacy Policy are as clear and consistent as possible. As always, please feel free to send us your questions and/or your feedback.

Happy Travels!

September 23, 2008

John Lilly, CEO of Mozilla, joins TripIt Board of Directors

We’re very excited to welcome John Lilly to TripIt's Board of Directors. John brings a wealth of experience building compelling products in competitive markets.  Mozilla is the organization behind the FireFox web browser among other things and enjoys an incredible community of supporters and fans.  We hope to one day emulate what John has accomplished with Mozilla…and to have a similar army of raving TripIt fans!

Here are John’s comments on his decision to join the TripIt board: “TripIt has the potential to become a game-changing open travel platform. After using the service and meeting the team, I became excited about helping TripIt continue to innovate and improve the online travel experience for consumers worldwide.” After just a month of working together, it’s obvious that John is a very bright guy who’s going to be a great help.

As John mentions, he was a TripIt user first, and a board member second. We're hearing this a lot with new partners we’re talking with. We think it’s great that people first find TripIt useful for organizing and sharing their own travel, and then later consider a potential business arrangement. Also, it's an important reminder to our team to stay focused on making TripIt the best possible product.

And kudos to John for installing the new TripIt Blog Badge on his blog. I see John’s in Germany next month.

September 10, 2008

TripIt Makes Google “Top 10” for Cloud Computing

At last week’s Business 2.0 Conference keynote, Matthew Glotzbach (Product Director for Google’s Enterprise Products) gave us a nice surprise when he listed TripIt as #6 on his list of  “Top 10 things you can do in the cloud that you couldn’t do last year.”  As the only non-Google application on the list, it was terrific acknowledgement that TripIt is making progress in interesting areas.

We are grateful to Matthew for his comments (summarized here) and all tweetery that followed. It’s always a thrill (and yes a little scary) to know that you’ve landed on Google’s radar screen. More importantly, we totally agree with Matthew that a service like TripIt was not possible before the advent of cloud computing and we’re going to see a lot more things that were hard to imagine even a few years ago. Exciting times!

From our point of view, cloud computing is an important enabler of two big trends. The first is the increasing pervasiveness of the Internet and the second is the interoperability of the services that live there. A quick comment on each:

1. Pervasive Internet connectivity. It is amazing how you can connect to the Internet these days. The iPhone is getting the bulk of the buzz right now as an example of usable Internet via a mobile device, but the other places are almost as interesting. Today, we can connect to or from a range of things like refrigerators, cameras, GPS devices and even cars. Through a steady stream of little connections, the Internet is going from a network to “The Network”.  The end result is that all sorts of devices can now be as “smart” as the services they are connected to via the amazingly flexible Internet.

2. Interoperability of services. The other big trend we see is the development of standards and protocols that are enabling services and devices to communicate via the Cloud more easily. This is happening in a variety of ways. Sometimes this takes the form of standards RSS, iCal, RDF and microformats. Other times the interoperability happens in less open, but very powerful ways like open APIs or service aggregators like Fire Eagle.  While none of these individually is the notional “Babel fish” enabling everything to communicate with everything else, each application and device that either consumes or exposes data in a structured way contributes to the greater interoperability of services to make the Cloud more useful for everyone.

It’s fun to think about a world where all things and services we use are connected to the Internet and are all able to communicate with each other. We’re not there yet, but it is happening. As it does, there is a growing need for a new breed of service or “agent” to help people manage all this potentially overwhelming connectedness and information. These new agents will quickly become smarter at working on our behalf to sort out what’s important from what’s not.

TripIt is becoming one of these agents in the world of travel so that the average traveler has the right information and the right time and doesn’t have to sweat the small stuff.  We are seeing agents begin to aggregate, understand and act on information in a number of other industries too.  It sure makes for a lot of Google News Alerts to track each day!