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April 08, 2010

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Comments

Ben Peter

Since the update, all my trip items in the iphone app are "undated" and appear in no particular order, at least not chronologically and have no times :(

Neil Jones

The updated version seems to be missing some key information about flights - most seriously it no longer shows you the airport terminal, this is one of the most essential items for me after departure time.

It's possible to find it using the "Get Flight Status" button, but this uses an online look-up of the flight number rather than the information already held by TripIt and therefore needs an Internet connection, iTripit needs to be able to show this information offline like it did before!

I don't know if this information is meant to be in the "Airport Info" section, but this button is greyed out for me.

Bill Romans

While on the road I upgraded to the new this new iPhone app. Unfortunately, it dropped key information of the trip, such as Ticket Confirmation number. And, as the previous comment says, all the Airport Information sections were grayed out for me. I also found the flight updates were not accurate.

Will Aldrich

@Ben: if you refresh your data (the circular arrow at bottom left of the app's main screen) the times will correct themselves. of course if there are any other problems, reach out to us via support@tripit.com and we'll look into it further.

@Neil and @Bill: we're following up via support@tripit.com now for more info.

Thanks,
Will

LouieNet

Interesting....

My trips are still displayed in chronological order with dates attached.

And I think perhaps once synced up again post-update, it stores the info such as confirmation number and departure & arrival terminals. I've confirmed that it still displays that terminal info when the iPhone is in airplane mode.

(Yes, the Airport Info button requires a network connection, but wasn't that always the case with that level of info?)

Sean

How about Android?

Arndt

Design looks much better but the missing terminal info is a big downer

Steve

Is TripIt for iPad coming?

Barry Hemphill

I don't understand removing the terminal info. Why not just remove flight number and times while you're at it? It makes TripIt for the iPhone nearly (but not quite) useless, or at least for a trip like I have tomorrow. I'm connecting through Chicago O'Hare - guess how many terminals they have? So I'll just have to print up my itinerary anyway, in which case, why do I have TripIt?
Baffling choice guys - or did you pull this out to make it a Pro-version only "feature"?

Simon Lavarack

I have also downloaded the latest version and find that the Airport Info, Flight Check-in & Get Flight Status is greyed out! Why is this

hans.gerwitz.com

Glad to see is critical-to-my-life app is getting attention, even if temporary mistakes are made (e.g. flight detail).

I do dream of a universal aoo that, on the iPad, allows editing of trips.

Brad C.

Expedia TripAssist has a similar but much more useful layout for flights: http://a1.phobos.apple.com/us/r1000/057/Purple/dd/99/25/mzl.vniyimlr.320x480-75.jpg

By displaying the gate right next to the times, I always know where I need to go.

Also, can you PLEASE make it so that I can view details of my trips when first starting the app without waiting to "Check for Updates" every single time! It's maddening to have to wait for a network sync up (typically just as my flight has landed) when I just want to access data TripIt already has locally.

Neill Kramer

This is off-topic but I was wondering how hard it would be to create a "bill it" service since there's not a single good personal bill tracker app. Don't know how much cross-over you could get from your existing parsing technology but keeping track of bills by sending them to you and then accessing them with an app would be cool.

Thomas Peluso

Can we Android users expect a similar interface update in the near future?

Max Graham

Why are previous trips still on my iphone? do i have to go online to remove them?

Angie

Hi Mark,

Try refreshing your data. That should remove the previous trips.

Thanks,

Angie
TripIt Marketing

M Gunter

Alternate Flights button appears greyed out on new version - I use that feature often (would really like to be able to pick "earlier flights" not just later too)

Adam B

Love the new look, but since updating, the arrival times don't take into consideration time zones (app displays the arrival time at the point of origin, not arrival)

Sue

I recently had a very bad experience using tripit on my iphone(somewhat stupidly I guess) as my only itinerary for a trip. I didn't change my phone into the new time zone when I got to my destination as it was only two hours difference and I have a local mobile phone with the local time, so I actually missed my flight, as instead of giving me the actual time of the flight, it gave me the time of the flight at my original desitination :( Bad and expensive way to learn, especially as I was travelling with two kids :(

Sue

In addition to the above comment, I realise now why the confusion... I've uploaded a new trip and when I am at home, it gives me the time for departure in home country and the time for arrival in trip country even though I am at home, it was only after I departed that it changed the arrival time in the trip country to the actual time in home country... maybe some sort of warning would be helpful :)

Johann

I would like to upload pdf-files. So I can attach related documents that I will need on the trip. It is still not possible.

meegoh

great update. i can't wait to try it on my iphone.

John Greene

I sent my Hertz reservation to Tripit yesterday 5/19 and it still has not shown up on my iPhone. Your docs indicated that you could process that sort of reservation and now am I mistaken and you can only track airline data.

Phil

My TripIt app on my ipod touch is listing all details of my trip as Undated Items. Is this the correct way it is supposed to work or is it a bug?

Trace

Is there any way to get the Point Tracker available for view on the iphone app itself? I've noticed I only have access to that while at the tripit website. Also, quite a few hours earlier today, i was sent and email from orbitz informing me of updates to the flight departures, however trip it did not update with the new times. I have tripit pro and am wonder why it is not updating... beginning to wonder why i bothered.

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